Frequently Asked Questions
Can RestoreX be used in combination with Xiaflex?restorex_adminUse of RestoreX with Xiaflex is a discussion you should have with your physician. Mayo Clinic completed a clinical trial with RestoreX and Xiaflex to determine if RestoreX would be helpful in reducing the curvature associated with Peyronie's disease. The study demonstrated that with the use of RestoreX, the average reduction in curvature of approximately 20º using Xiaflex alone increased to 34º when using RestoreX during the cycles of Xiaflex injections. Please note: Xiaflex is a registered trademark of Endopharmaceuticals
Will my insurance cover the cost of the RestoreX device?restorex_adminAt the current time, insurance companies and Medicare do not have specific coverage for the RestoreX penile traction therapy device. Depending on your plan, however, you may qualify for coverage. Many men are receiving partial coverage for the RestoreX device. You can either call your insurance company in advance of ordering to determine your coverage level or you can submit a claim after you purchase RestoreX. We recommend you submit a prescription from your Doctor as well as a letter from him/her stating why you need the RestoreX device. Finally, you should submit your invoice or order confirmation email as proof of payment. If you have a Flexible Spending Account (FSA) or Health Savings Account (HSA) you can use funds from either of these accounts to cover the cost of RestoreX. It may not be necessary for your plan but we recommend getting a physician prescription to submit to your FSA or HSA.
Do I need a prescription to buy RestoreX?restorex_adminNo, you can order on-line. RestoreX is an over-the-counter device for at-home use.
Do you offer financing?restorex_adminRestoreX does not offer financing. RestoreX accepts payments from most major credit cards, as well as PayPal, PayPal Credit, PayPal Pay Later ( PayPal Pay in 4 ), and Venmo. Please refer to your credit card provider, PayPal, and Venmo for payment options, schedules, and terms.
Will I get better results if I wear my RestoreX device more than 1 hour per day?Lynn TalenNo. There is no benefit to using the device for more than 1 hour daily. This was confirmed in a clinical trial completed at Mayo Clinic using the RestoreX device in men with PD.
Will I get better results if I use RestoreX device more than the recommended 12 weeks?restorex_adminMaybe. In the clinical trial performed at Mayo Clinic, men who used the device for 12 additional weeks (24 in total) experienced some additional improvement in regaining lost length. The preliminary data is only suggestive and not a definitive recommendation.
Are the gains permanent, or do I need to continue treatment after the 12 weeks?Lynn TalenRestoreX clinical trial indicated curve correction is likely permanent but if you see symptoms returning, use of RestoreX for 1-2, 30-minutes per week will help maintain results. For lengthening, it is likely that 1-2, 30-minute treatments per week are necessary to maintain results.
I have congenital penile curvature (not Peyronie’s Disease). Will the RestoreX device from PathRight Medical treat my condition?restorex_adminMany physicians believe a traction therapy device like RestoreX can treat congenital deformities. PathRight Medical, however, cannot recommend the use of RestoreX since no clinical study has been performed for use in this group of patients. We recommend contacting your physician to discuss the benefits of traction therapy for this indication.
Can the RestoreX device be used by men that are not circumcised? If so, what is the best way to use it?Lynn TalenYes, the RestoreX device can be used by uncircumcised men. To use, retract the foreskin and use some of the provided self-adherent wrap to keep the skin retracted during use.
First generation traction therapy devices require the user to wear the device during the day for at least 3 and up to 9 hours per day for 24 weeks. How can RestoreX achieve results in just 60 minutes daily for 12 weeks?Lynn TalenRestoreX utilizes several unique and patented technologies which improve the effectiveness of the traction therapy. These changes overcome many of the limitations of other devices and provide for continuous and targeted traction at safe and effective levels. The RestoreX “traction zone” provides user feedback to tell if therapeutic levels of traction are being delivered. If the white bands appear during use, the user can easily advance the device without removing it to stay within the acceptable treatment “zone.” In addition, RestoreX utilizes a patented, opposite angular force to provide targeted traction to the disease site. The counter-bending force is delivered during the second half of the treatment time. Clinical trial results have confirmed the importance of this counter-bending force in achieving improvements in curvature. Finally, RestoreX has a proprietary pelvic ring and penile clamp that disperse forces over a broader area. This is important because it allows the user to apply traction forces comfortably while reducing the potential for injury. RestoreX is the only device that has been clinically tested and proven using a randomized, controlled study design. Similarly, the clinical studies with RestoreX have shown the above improvements in men using the device for 60 minutes daily for 12 weeks. No other traction devices have shown similar improvements with such short treatment times.
Where is RestoreX serviced and made?restorex_adminThe concepts behind RestoreX were developed by a Mayo Clinic Urologist specializing in Peyronie’s disease and RestoreX was designed and is manufactured in the United States. Customer service is also based in the United States. Repairs and warranty services are processed at our offices in Minnesota.
How is RestoreX shipped? Will anyone at my “ship to” location know what is in the package?restorex_adminRestoreX is shipped in discreet packaging with no specific branding. The return address on the UPS label reads, “Shipping Department, PathRight Medical, Inc.”
Do you ship to other countries?Lynn Talen
RestoreX is currently only available to ship in the US and Canada through PathRight Medical. RestoreX can be purchased in Australia through Endotherapeutics at firstname.lastname@example.org. PathRight Medical is currently seeking a CE mark for the RestoreX device. Until this is obtained, PathRight Medical is unable to ship to European nations.